ºÚÁÏÍø

Our office is open during regular business hours, Monday - Friday, 10am - 4pm.

ºÚÁÏÍø

General information

ºÚÁÏÍø's International Student Health Insurance Plan is compulsory for all international students, except in rare situations where exemptions may be granted. 

Your health insurance coverage may be cancelled if you:

  1. Graduate.
  2. Withdraw from ºÚÁÏÍø.
  3. Become a Canadian permanent resident.

Reasons for cancelling:

1. Graduation from ºÚÁÏÍø

Please visit the Newly Graduated Students section to understand the international health insurance coverage upon your graduation from ºÚÁÏÍø.

2. Withdrawal from ºÚÁÏÍø/Inactive status

  1. If you withdraw from ºÚÁÏÍø or your status at ºÚÁÏÍø becomes inactive, your coverage will end and your student account will be adjusted to include a term-based pro-rated refund of your insurance premiums. 
  2. If the date of your withdrawal is:
    1. Before the Registrar's Web withdrawal deadline: You will receive a full prorated refund of insurance premiums paid. 
    2. After the Registrar's Web withdrawal deadline: You will receive a partial refund. 
  1. Please note that if any claims were made during the term in which you withdraw, we will not be able to process a refund for that term.

  2. If you have been granted a leave of absence, please check with your faculty to determine how your status will be affected.

For information on withdrawal deadlines, please visit .

3. Permanent resident status

  1. If you become a Canadian permanent resident in a given term you will be eligible for a refund for the future term(s) within the current academic year.  
  2. In order for your coverage to be adjusted, you must send your record of landing and/or your Québec Medicare card (RAMQ)/letter to us, through the

In addition to the information above, please also review ISS' FAQs page.

Back to top